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Read MoreI gave a storytelling workshop recently and used my storytelling Archetype playing cards. Each archetype is represented with an image and some information about the archetype. At this workshop, we were talking about how to figure out the archetype a donor embodies so that you can more deeply understand their motivations for donating to your organization. Your organization’s archetype does not always match that of your donors. After the workshop, one of the participants pointed out that the images on the cards — which are all people — could be misinterpreted or, at worst, be emotionally charged. A choice of a young white male as Regular Guy/Gal could give the wrong message. Does it mean that an elderly Latina or an Asian teen couldn’t be a Regular Guy/Gal? It was a good point. Do you agree? Haven’t figured out how to incorporate images with the next version of the cards, but in the meantime, I ran across this blog post about pets as archetypes. Here’s the link. http://karenclevelandandtheanimals.com/making-the-most-of-your-pets-archetype/...
Read MoreA Google search on “nobody listens to me” yields over 34 million results. That’s why the emphasis on telling stories, rather than listening to stories, is such a dead end. Don’t get me wrong, it’s fun, and story telling is an important skill. But people are starved for someone to listen to them. Including your donors. Their story is far more interesting to them — and it should be to you — than perfecting your story. And when you’re listening, avoid listening just to you can jump in with your story. As Stephen Covey said, “Most people do not listen with the intent to understand; they listen with the intent to reply.” Actively engaged and profound listening is the best gift you can give a...
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Read More“Millennials represent more than half of the consumer population (and growing),” said Brad Szollose, author of Liquid Leadership and an expert on millennials. “While baby boomers were more tolerant of waste, millennials hate waste and inefficiency with a passion. This generation wants to look under the hood… and if they find wrongdoing, they run away from poorly run organizations. If you are running a weak organization today, they’ll remember that when they have the resources to be a serious donor. Once millennials as a group have formed an opinion about you and your brand, it is hard, if not impossible to change their...
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